Data Selling
e100: Nahi karte. Doosre: Haan, third-party marketers ko. Farq: Hum aapka trust secure rakhte hain.
LEGAL REFERENCE
Aapke Info ka Hifazat Hamara Zimmedari
e100 par aapka har detail—account login se lekar JazzCash withdrawal tak—encrypted aur local qanoon ke mutabiq surakshit rahai jata hai. Hum samajhte hain ke aap apna naam, address...
Encryption layersData retention sirf zaroori mujadda takPakistan compliance frameworkTransparent access policiesThird-party audit traces
Hamari Privacy Approach aur Scope
Jab aap e100 par account banate ho, hum collect karte hain: aapka naam, address, phone number, email aur JazzCash, Easypaisa, SadaPay ya Raast ke details. Yeh sab data encrypted servers par store hota hai jo Pakistan mein hosted hain, jahan local telecom aur banking qanoon apply hote hain. Hum third parties ko aapka info share nahi karte bina aapke consent ke—na payment
processors ke liay, na research firms ko. Withdrawal verification ke liye hum aapka bank account check karte hain taake fraud se bachein. Aapka data hum itne aur tab tak rakhte hain jab tak aapka account active hai ya legal zaroorat ho.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SAWAAL? RAABTA KARAIN
Privacy Ke Barey Mein Hamse Poochein
Agar aapko apna data, permissions ya account privacy ke barey mein koi prashna hai, hum yahan hain. Email, chat ya phone—jo aapko comfortable ho—se hum sab kuch explain kar denge aur aapke concerns ko seriously lenge.
Team online
Email Support
[email protected] par likhen. Hum 24 ghante ke andar jawab dete hain. Aapka sawaal, aapka naam, aapka account number—sab likha kijiye taake hum jaldi help kar saken.
Live Chat
e100 lobby mein neeche right corner par 'Privacy & Data' button hai. Click karein aur chat kijiye. Real person jawab dega, fauran. Zyada tar sawaal 5-10 minutes mein solve ho jate hain.
Account Settings
Aap apne account mein 'Data & Privacy' section dekhenge. Wahan aap download kar sakte ho apne data, permissions change kar sakte ho, ya complaint file kar sakte ho. Sab self-service, koi form nahi.
KYUN BHAROSA KARAIN
Hamari Privacy Practice Transparent aur Tested
e100 ki privacy policy sirf likhi hua nahi—yeh daily operations mein embedded hai. Har quarter hum internal audit karte hain. Jab aap apna JazzCash ya Easypaisa connect karte ho, hum sirf minimum...
Quarterly Audits
Har 3 mahine hum check karte hain ke data sahi jagah secure hai. Logs, access trails, third-party contact—sab review hota hai. Nataij transparency report mein likhe hote hain.
Minimal Data Collection
Hum sirf woh info layte hain jo zaroor hai: identity verify karne, payment process karne, aur fraud rokne ke liye. Birthday poochte hain, phone number haan, par aapka favourite color nahi.
Encryption Standard
TLS 1.3 protocol se har transaction encrypted hota hai. Servers par data AES-256 mein store hota hai. Agar koi hacker entry bhi kar le, wo encrypted text hi dekhega, readable nahi.
Pakistan Legal Frame
e100 Pakistani telecom aur data-protection qanoon ke saath comply karta hai. Agar government ko legally order mile, hum cooperate karte hain—lekin sirf valid legal notice ke sath.
No Third-Party Selling
Hum aapka contact list, game history, ya payment details kabhi nahi bechte marketers, ad networks, ya data brokers ko. Consent lena zaroor, par selling nahi. Full stop.
Withdrawal Verification
Jab aap withdrawal request karte ho, hum aapka bank account cross-check karte hain RAAST ya bank registry ke through. Yeh anti-money-laundering practice hai—aapka data secure aur legitimate rahe.
HAMARA VS DOOSRON KA
Kya Hum Alag Karte Hain Privacy Mein
Bohot sarey online platforms data harvest karte hain aur third-party advertisers ko bech dete hain. e100 nahi. Hum bhi aapka email aur phone use karte hain—lekin sirf aapke account aur gameplay updates...
Tracking Pixels
e100: Sirf game analytics. Doosre: Aapke internet behavior track karte hain. Farq: Hum aapke privacy outside e100 respect karte hain.
Account Deletion
e100: Poora data wipe hota hai 30 days mein. Doosre: Kabhi kabhi retained rahta hai. Farq: Clean break, aapka choice.
Payment Data
e100: Encrypted aur local server par. Doosre: Cloud mein scattered. Farq: Aapka JazzCash ID safe rehta hai.
Consent Prompts
e100: Clear, simple, optional. Doosre: Buried, confusing, pre-ticked. Farq: Aap control karte ho, nahi platform.
Breach Notification
e100: 24 hours mein notify karte hain. Doosre: Kabhi default, kabhi slow. Farq: Aap jano aur act kar sako.
Legal Requests
e100: Transparent report publish karte hain. Doosre: Chup rehte hain. Farq: Aap dekhte ho ke kitna government data maang raha hai.
AAPKA ACCOUNT CONTROL
Privacy Features Jo e100 Mein Visible Hain
Jab aap e100 mein log in karte ho, privacy controls sab jagah available hote hain. Account settings mein 'Privacy & Data' tab click karain aur aap dekhoge: kaunsi...
Permission Dashboard
Account mein jao, Privacy tab kholo. Dekho: aapne kaun sa...
Payment Link Manager
JazzCash, Easypaisa, SadaPay, Raast—jo bhi linked hai, dekh sakte ho...
Data Download
'Download My Data' button click karain. Hum CSV file banate...
Activity Log
Har login, har payment attempt, har permission change—timeline mein likha...
Notification Preferences
Aap choose kar sakte ho: marketing emails paun ya nahi...
Account Deletion Request
Agar sab khatam karna chahen, Account Settings mein 'Request Deletion'...
Privacy ke Aham Sawaal aur Jawab
Nahi. Jab aap JazzCash connect karte ho, hum sirf verification code layte hain, password nahi. Aapka JazzCash PIN hamarre paas stored nahi rahta. Har transaction ke waqt aap apne JazzCash app se hi authorize karte ho.
Fauran hum aapke account freeze karte hain, activity log check karte hain, aur aapko notify karte hain. Agar unauthorized withdrawal hua, hum bank ke saath claim file karte hain. Aapka JazzCash, Easypaisa aur Raast account bhi block kar sakte ho request karne par.
Account active rahe to history store rahti hai. Account inactive 2 saalo mein, hum historical data archive karte hain (backup ke liye). Agar aap account permanently delete karte ho, sab 30 days mein wipe ho jata hai. Legal hold ke liye hum minimal data rakh sakte hain 7 saalo tak.
Nahi, jab tak aap allow nahi karte. Mobile app mein location permission optional hai. Agar on karo to hum check karte hain ke aap supported ilaqon mein ho (Pakistan aur neighboring countries). Location data na map store rehta hai, na shared hota hai.
Agar valid legal notice aa jaye, hum comply karte hain. Lekin pehle aapko notify karte hain (jab tak legally nahi roka jaye). Hum sirf jo legally demanded ho utna hi data dete hain, sab nahi. Transparency report mein likha rahta hai ki kitni requests aayin.
Nahi, aapka personal data nahi. Hamari analytics company ko sirf aggregate stats milete hain: kitne players, average session time, popular games. Aapka naam, JazzCash ID, withdrawal history—yeh sab anonymous rahta hai aur shared nahi hota.
Account Settings mein 'Contact Details' tab mein ja kar naya email likhen. E100 aapko verification link bheqega. Naya email confirm karo aur purana hata do. Phone number bhi same process. Har change log mein record hota hai security ke liye.